Privacy Policy

Your privacy is important, and all data shared with me is handled confidentially and securely.

What data does Complete Academic collect?

When you contact me or place an order, I may collect the following information:

• Full name

• Email address

• University affiliation

• Telephone number (optional)

• Project details (e.g., thesis, journal article, word count)

• Payment method (e.g., PayPal or bank transfer)

This information is collected so I can respond to your request, deliver the agreed service, and issue an invoice or receipt if needed.

Storage of your data

Your data is stored securely on my email account and password-protected accounting software. I do not share, sell, or distribute your personal data with third parties under any circumstances. Any documents or communication related to your project are kept in private, encrypted folders accessible only by me.

Using your data for marketing

I do not send marketing or promotional emails. If I ever wish to share updates about services or offerings, I will request your permission first.

How is your data protected?

Any device used to access or store your data is password-protected and used solely by me. Examples include:

• A password-encrypted laptop

• Gmail account protected by two-factor authentication

• PayPal or banking platform secured with encryption and login verification

All files are scanned for viruses and stored with the highest level of data confidentiality.

Do you store printed data?

No. I do not print your personal or project-related data. All work is handled digitally.

Requesting your data

You may request a copy of the data I hold about you at any time. I am legally required to provide it within 30 days, free of charge.

Requesting deletion of your data

You may request that I delete your data at any time. In most cases, I am legally required to comply unless there is an ongoing project or legal reason to retain it.

In the event of a data breach

In the unlikely event of a data breach, I will notify all affected parties and, where appropriate, report the incident in accordance with applicable South African privacy laws or international data protection frameworks.